Frequently Asked Questions

Get answers to common questions about Lightweight, ultra-soft lash extensions designed for a natural yet defined look with comfortable, long-lasting wear..

We recommend scheduling your 1-week touchup seven days after your initial 120-piece cashmere application to address early shedding. This quick service fills lost lashes, evens your set, and prevents visible gaps so your look stays seamless until your regular maintenance.

No — when performed by our certified technicians, a 1-week touchup uses minimal adhesive and precise application to surrounding natural lashes. It’s designed to preserve lash health; follow aftercare recommendations to avoid rubbing, oil-based products, or water for 24 hours to protect bonds.

Expect a concise 20–30 minute appointment. We assess your 120-piece cashmere set, replace early-shed lashes, and tidy surrounding extensions for symmetry. Short sessions minimize salon time while maintaining uniformity and comfort.

Yes. Our touchup includes premium lash adhesive, precision placement, and light styling to restore shape. If you have adhesive sensitivities, inform us beforehand — we can accommodate hypoallergenic options or perform a patch test.

Replacement numbers vary by shedding, but typically we replace 5–20 lashes during a one-week touchup on a 120-piece cashmere set. Our technician assesses gaps and focuses on even distribution to seamlessly blend new lashes with existing extensions.

Avoid heavy water exposure for 24 hours after application to protect bonds. If you’ve recently swum or showered, schedule your touchup once lashes are fully dry; chlorine, salt, and oils can weaken adhesive, so dry, clean lashes ensure the best results.